Software

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X-Lite - CounterPath for MAC

Peoplefone account
  1. Go to the peoplefone website
  2. Go to "Register" to have a new peoplefone account for free.
  3. Add a first credit for phoning on "Payment" - "Buy Credits"
  4. Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Login to peoplefone.ch
Get your SIP account information
Softphone Configuration
XLite MAC configuration.
  1. Open the X-Lite Softphone on your desktop of your computer
  2. Once opened click on X-Lite in the menu and open Preferences
  3. In Preferences you will see a list that includes Call / Codecs / Devices / etc. click on Accounts
  4. No enter the information as seen in the picture you can find these informations in your peoplefone account under SIP Lines


Peoplefone account

  1. Go to the peoplefone website
  2. Go to "Register" to have a new peoplefone account for free.
  3. Add a first credit for phoning on "Payment" - "Buy Credits"
  4. Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Login to peoplefone.ch
Get your SIP account information

Bria3 - CounterPath for MAC

Softphone Configuration
Configuration - first start
  1. On the welcome screen select «No login required»
  2. Press continue
  3. Enter the licence key and confirm You can find the licence key in your CounterPath account.

Bria3 welcome.jpeg

Configuration – SIP Account
  1. Go to the Menu «Bria 3» , «Preferences»
  2. Click on the tab «Accounts»
  3. Click on the button + (bottom left)
  4. Fulfil the fields
  5. Bria3 Accounts.jpg


    Bria3 Account1.jpg

  6. «User ID» = SIP Username (Provided by peoplefone)
  7. «Domain» = app1.peoplefone.ch or pbx.peoplefone.ch
  8. «Password» = SIP Password (Provided by peoplefone)


Configuration for LDAP Directory
  1. Go to the Menu «Bria 3» , «Preferences» and click on the tab «Directory»
  2. Set the «Directory type» as LDAP
  3. Configure the Server Settings:
  4. a. Server: directory.peoplefone.com
    b. Authentication method: Simple
    c. User name: cd=id*****_u*************, ou=users, dc=peoplefone, dc=com ***** = your user ID ************* = your SIP username
    d. Credential: Your SIP password
    e. Root DN: Root DN:

    Bria3 ServerLdap.jpg

  5. Configure the Attribute Mapping
  6. Bria3 AttributeLdap.jpg

Configuration for IM/Presence Server
  1. Go to the Menu «Bria 3» , «Preferences» and click on the tab «Accounts»
  2. Double click an existing user for witch you want to active the IM/Presence Server
  3. Active the checkbox IM/Presence Server
  4. In the tab «Presence» set:
  5. a. Mode: Presence Agent
    b. Poll time: 300 seconds
    c. Refresh time: 300 seconds
  6. In the tab «Transportation» set the «Signalling transport» to Automatic
  7. Close the window by clicking «OK» and close the preferences window.

  8. Bria3 Presence.jpg Bria3 Transport.png


  9. Add a contact or edit an existing one in the contacts tab.
  10. Insert the SIP Username of the contact as a Softphone number and save clicking «OK».
  11. Bria3 Contact.jpg

Special configuration for the «hold» function
  1. Go to the Menu «Bria 3» , «Preferences»
  2. Click on the tab «Calls»
  3. Disable the checkbox «RTP inactivity timer»
  4. Restart Bria 3
  5. Bria3 PrefCalls.jpg


Android App

With WiFi

With WiFi from wherever you are, you can use the peoplefone application on your Android phone. You just need to download the free application on the Android market, fill in the SIP Data of your peoplefone account and make very low cost calls all over the world. You can avoid roaming costs and the phone costs will be deducted directly from your peoplefone account.

With 3G/4G

With your 3G-Network and the Add-On Codec G729a you can also use the peoplefone application. Be careful on the internet consumption costs of your mobile operator when using 3G!

Get the peoplefone application
  1. Go to the Android market
  2. Search for «peoplefone»
  3. Download the application for free
Get the peoplefone application from the App Store
Peoplefone account
  1. Go to www.peoplefone.ch
  2. Go to "Register" to have a new peoplefone account for free.
  3. Add a first credit for phoning on "Payment" - "Buy Credits"
  4. Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Login to peoplefone.ch
Get your SIP account information
Android configuration

ScreenshotPeoplefoneAndroidManualSipPasswordAndUserName.jpg

  1. Open the peoplefone application on your Android
  2. Go to "Settings"
  3. "Edit Account"
  4. Fill in the SIP Username and the SIP Password from your peoplefone account ("Profile" - "Configuration Data").
  5. "Save"
  6. You can start making low cost phone calls worldwide with WiFi or 3G/4G


The most common mistakes
«Peoplefone wrong SIP»

Please check the SIP Username and SIP Password from your peoplefone account.

«Error»

The WiFi hotspot is protected with a password or blocked for VoIP, so the application cannot connect to our servers. Please try in another place or open the firewalls on the WiFi router.

Bad quality of voice (echo or interrupted voice)

If the voice may be interrupted or you hear yourself on echo, the WiFi hotspot has not a good bandwith or the upload of your 3G-bandwith is not stable. For a better quality with the 3G- network it may help to purchase the Add-On Codec G729a directly from your application ("Settings" - "Add-ons"). You can check the bandwidth of your internet connection at www.peoplefone.ch "Support" - "FAQ - Troubleshooting"


iPhone App

With WiFi

From wherever you are, you can use the peoplefone application on your iPhone / iPod Touch / iPad. You just need to download the free application from the App Store, fill in the SIP Data from your peoplefone account and make very low cost calls all over the world. You can avoid roaming costs and the phone costs will be deducted directly from your peoplefone account.

With 3G/4G

You can also use the Add-On Codec G729a for the peoplefone application. Be careful on the internet consumption costs of your mobile operator when using 3G/4G!

Get the peoplefone application
  1. Go to the App Store
  2. Search for "peoplefone"
  3. Download the application for free
Get the peoplefone application from the App Store
Peoplefone account
  1. Go to www.peoplefone.ch
  2. Go to "Register" to have a new peoplefone account for free.
  3. Add a first credit for phoning on "Payment" - "Buy Credits"
  4. Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Login to peoplefone.ch
Get your SIP account information
iPhone configuration

ScreenshotPeoplefoneIOSManualSipPasswordAndUserName.jpeg

  1. Open the peoplefone application on your iPhone
  2. Go to "Settings"
  3. "Edit Account"
  4. Fill in the SIP Username and the SIP Password from your peoplefone account ("Profile" - "Configuration Data").
  5. "Save"
  6. You can start making low cost phone calls worldwide with WiFi or 3G/4G


The most common mistakes
«Peoplefone wrong SIP»

Please check the SIP Username and SIP Password from your peoplefone account.

«Error»

The WiFi hotspot is protected with a password or blocked for VoIP, so the application cannot connect to our servers. Please try in another place or open the firewalls on the WiFi router.

Bad quality of voice (echo or interrupted voice)

If the voice may be interrupted or you hear yourself on echo, the WiFi hotspot has not a good bandwith or the upload of your 3G-bandwith is not stable. For a better quality with the 3G- network it may help to purchase the Add-On Codec G729a directly from your application ("Settings" - "Add-ons"). You can check the bandwidth of your internet connection at www.peoplefone.ch "Support" - "FAQ - Troubleshooting"

Zoiper

Peoplefone account
  1. Go to the peoplefone website
  2. Go to "Register" to have a new peoplefone account for free.
  3. Add a first credit for phoning on "Payment" - "Buy Credits"
  4. Go to "Configuration" - "SIP Lines" and get your SIP Username and your SIP Password
Login to peoplefone.ch
Get your SIP account information
Softphone Configuration

After opening the Zoiper app you must press the «config» button on the upper right hand corner (gear)

Zoiper mainpage.png

Once in this menu you must press the «Accounts» button

Zoiper config.png

After you press «Add Account» you will be asked if you already have an account, here you muss press «Yes»

Zoiper addaccount.png

Now you will be asked to choose between "Select a Provider" and "Manual configuration" you must choose «Manual configuration»

Zoiper accountsetup.png

Select «SIP» in this window

Zoiper accounttype.png

The following data can be found in your account under "Configuration" - "SIP Lines"

  • Account Name - Here you can enter whatever you want
  • Host - Registrar/Proxy (from your account)
  • Username - SIP Username (from your account)
  • Password - SIP Password (from your account)
  • Authentication user - SIP Username (from your account)
  • Outbound proxy - Registrar/Proxy (from your account)
Zoiper sipaccountsetting.png

Downloads

X-Lite - CounterPath Website

www.counterpath.com

Peoplefone App

Android: https://play.google.com/store/apps/details?id=ch.peoplefone.softphone

IOS: https://itunes.apple.com/en/app/peoplefone/id332033896?mt=8

Zoiper App

Android: https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en

IOS: https://itunes.apple.com/us/app/zoiper-sip-softphone-for-voip/id438949960?mt=8

Windows Apps: https://www.microsoft.com/en-us/store/apps/zoiper/9wzdncrdcmrf